An intro video is a short, personal message that plays before a candidate starts their AI interview. It puts a face and a voice behind the process, tells the candidate you'll personally be reviewing their responses, and sets the tone before the questions begin. It's optional, but it's one of the easiest ways to make an AI-first hiring process feel human.
Two Ways to Record
Option 1: Record directly in RightMatch
When you're building an interview, Step 4 (Settings) includes an "Introductory Video" section. Click Record video to use your webcam right in the browser, no other software needed.
From the Create AI Interview flow, go to Step 4: Settings.
Under Introductory Video, click Record video to capture it on the spot, or Upload if you already have a file.
Click Done, then Continue to move to the next step.
Option 2: Record with Zoom, Loom, or another tool and upload it
If you'd rather record ahead of time, use whatever tool you already have on hand (Zoom, Loom, your phone) and save the file. Then use the Upload button in the same Introductory Video section to attach it.
Recording ahead of time is the better option if you plan to reuse the same video across multiple roles. It also gives you more control to re-record until it feels right, since you're not on the clock inside the interview builder.
One Video for Everything, or One Per Role?
Both work well, and it mostly comes down to how much time you want to invest:
A single company-wide video is the fastest path. Record it once, save the file, and upload it to every interview you create. Great for teams hiring across multiple roles who want consistency without the extra work.
A role-specific video takes a bit more time but tends to feel more personal to the candidate, especially for senior or highly competitive roles. Mentioning the actual job title and a specific reason they stood out goes a long way.
Either approach is far better than no video at all. Start with one company-wide version, then create role-specific ones later if you want to level it up.
Setting Up the Shot
Before you hit record, take a minute to set the scene:
Find a quiet space with minimal background noise.
Sit somewhere with a clean, uncluttered background, or use a simple blurred/virtual background.
Check your lighting so your face is clearly visible, not backlit.
Use a decent microphone if you have one. Built-in laptop mics are fine, but AirPods or a headset mic will sound noticeably better.
Dress the way you would for a first meeting with a candidate. This is often their first impression of your company.
What to Say (Aim for ~45 Seconds)
Keep it short and warm. A simple structure works best:
Introduce yourself and the company. "Hi, I'm [Name] with [Company] and we're excited to move you along to the next stage."
Explain why you're using video interviews. "We use this video interviewing tool to help fast-track the hiring process and get to know you better."
Give a vote of confidence. "Based on your resume, we feel you're a potential fit and would love to get to know you a little better."
Set expectations. "This interview typically takes 5 to 15 minutes and helps us understand your skills and personality, so have fun with it."
Invite questions and close warmly. "We're excited to see your responses. If you have any questions about the process, just reply to your email."
Here's how that sounds put together:
"Hi, I'm [Name] with [Company], and we're excited to move you along to the next stage. We use this video interviewing tool to help fast-track the hiring process and get to know you better. Based on your resume, we feel you're a potential fit and would love to learn more about you. This interview typically takes 5 to 15 minutes and helps us understand your skills and personality, so have fun with it. We're excited to see your response, and if you have any questions about the process, just reply to your email."
Additional Notes
The intro video plays automatically before the candidate's first question, so there's no need to explain how the tool works in your script. Focus the message on the welcome, not the mechanics.
Videos don't need to be polished or professionally produced. A candidate would rather see a genuine, slightly imperfect take from a real person than a scripted, corporate one.
Remind candidates you'll personally be watching their responses. It's a small line, but it reassures them a human, not just an algorithm, is on the other side.
Tips for Efficiency
Record a handful of takes and pick the best one. Most people need two or three tries to sound natural.
If you hire regularly, save your company-wide intro video outside of RightMatch (Google Drive, Loom library, etc.) so it's easy to re-upload to future interviews.
Whoever is the friendliest, most approachable face on your Talent Acquisition or HR team is usually the best person to be on camera, not necessarily the hiring manager.